JTI Advance - Re-send Account Set up Email / Request a Callback

Form type

Re-send Account Set up Email

Email address/Username

Remember to check your junk folder in case the email accidentally went in there. The email will be from JTI Advance.

If there is still no sign of the validation email, you may have entered your email address incorrectly when you first registered.

Request a Callback

If you are involved in the retail of tobacco, please confirm your details and a member of the Customer Care Line team will call you within 24 hours. Alternatively you can call them directly on 0800 163 503*.

First name

Surname

Primary store name

Store address

Store postcode

Email address*

Phone number

*Calls to this telephone number may be recorded.

JTI employees should contact their internal trade website manager and agents should contact their JTI representative.